{"id":1314,"date":"2025-01-19T17:20:31","date_gmt":"2025-01-19T16:20:31","guid":{"rendered":"https:\/\/www.keyturion.com\/?page_id=1314"},"modified":"2025-06-29T23:07:16","modified_gmt":"2025-06-29T21:07:16","slug":"av-exlusion-manual","status":"publish","type":"page","link":"https:\/\/www.keyturion.com\/pt\/manual-do-av-exlusion\/","title":{"rendered":"Manual de lista branca de agentes antiv\u00edrus"},"content":{"rendered":"<p style=\"font-size: 18px;\">Se houver um software de seguran\u00e7a, como um programa antiv\u00edrus ou um firewall, instalado nas m\u00e1quinas monitoradas, ele poder\u00e1 bloquear os servi\u00e7os da Keyturion ou o pr\u00f3prio processo de instala\u00e7\u00e3o, impedindo a opera\u00e7\u00e3o normal.<br \/>\nN\u00e3o h\u00e1 necessidade de se preocupar. O software \u00e9 100% seguro e n\u00e3o cont\u00e9m recursos ocultos. No entanto, \u00e9 comum que softwares de monitoramento desse tipo sejam sinalizados por programas antiv\u00edrus como uma amea\u00e7a em potencial, o que pode resultar em alarmes falsos.<br \/>\nRegra geral e pr\u00e1tica recomendada:<\/p>\n<p style=\"font-size: 18px;\"><strong>1)<\/strong> Durante a instala\u00e7\u00e3o, selecione a op\u00e7\u00e3o <strong>normal<\/strong> modo de instala\u00e7\u00e3o (n\u00e3o no modo furtivo, embora voc\u00ea possa ocultar o programa posteriormente). Na p\u00e1gina em que voc\u00ea escolhe a pasta de destino do Keyturion, copie o caminho para a \u00e1rea de transfer\u00eancia clicando no bot\u00e3o fornecido nessa p\u00e1gina de configura\u00e7\u00e3o.<\/p>\n<p style=\"font-size: 18px;\"><img decoding=\"async\" style=\"width: 44%;\" src=\"https:\/\/KEYTURION.com\/av\/setupen.png\" alt=\"Configurar exclus\u00f5es de AV\" \/><br \/>\n<strong>2)<\/strong> Cole esse caminho nas configura\u00e7\u00f5es de exclus\u00e3o do scanner em tempo real do seu programa antiv\u00edrus ou em outros recursos de seguran\u00e7a.<br \/>\n<strong>3)<\/strong> Continuar a instala\u00e7\u00e3o do agente.<br \/>\nEm casos raros, tamb\u00e9m pode ser necess\u00e1rio excluir o pr\u00f3prio arquivo do instalador ou desativar temporariamente toda a prote\u00e7\u00e3o AV por um curto per\u00edodo de tempo.<\/p>\n<h3>Consulte as guias abaixo para obter instru\u00e7\u00f5es detalhadas sobre como fazer isso em alguns programas antiv\u00edrus populares:<\/h3>\n   \r\n<div class=\"agwt-container\">\r\n    \r\n    <!-- Tabs Button -->\r\n    <div class=\"wt-tabs-btn-container1317 wt-body-style\">\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top  active\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13171', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">ESET<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13172', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">AVG<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13173', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">Bitdefender<\/div>\r\n                    <\/a>\r\n\r\n        \r\n    <\/div>\r\n    <!-- End Tabs Button -->\r\n\r\n\r\n        <!-- Tabs Body -->\r\n    <div class=\"wt-tabs-body wt-body1317\">\r\n\r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13171\"\r\n\t\t\t style=\"display:block;\" >\r\n<ol>\n<li>Aberto <strong>Configura\u00e7\u00e3o<\/strong> e clique em <strong>Prote\u00e7\u00e3o do computador<\/strong><\/li>\n<li>Clique no \u00edcone Configura\u00e7\u00f5es ao lado de <strong>Prote\u00e7\u00e3o do sistema de arquivos em tempo real<\/strong><\/li>\n<li>Clique em <strong>Editar exclus\u00f5es<\/strong> e cole aqui o caminho<\/li>\n<\/ol>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten.png\" alt=\"Obraz\" \/><\/p>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten2.png\" alt=\"Obraz\" \/><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13172\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlname=avg-antivirus-scan-exclusions#idt_040\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nClique aqui para acessar as instru\u00e7\u00f5es do fabricante do AVG.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13173\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/www.bitdefender.com\/consumer\/support\/answer\/13427\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nClique aqui para acessar as instru\u00e7\u00f5es do fabricante do Bitdefender.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \r\n    <\/div>\r\n    <!-- End Tabs Body -->\r\n    <\/div>\r\n<style>\r\n     *,\r\n\t*::before,\r\n\t*::after {\r\n\t  box-sizing: border-box;\r\n\t}\r\n\r\n\t        .agwt-container { max-width:inherit; }\r\n\t\r\n\t\t\t.agwt-container .normal_content_section_title_1317{ max-width:100% !important;}\r\n\t\t\t.agwt-container a {box-shadow:none}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 {margin-bottom:15px}\r\n\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t    }\r\n\t\t\t.agwt-container a.wt-tabs-tb1317:hover {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t\t}\r\n\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h1 {font-size: 2em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h2 {font-size: 1.5em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h3 {font-size: 1.17em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h4 {font-size: 1em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h5 {font-size: 0.83em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h6 {font-size: 0.67em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title p  { color:#000;}\r\n\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t    float: left;\r\n\t\t\t    color:#000;\r\n\t\t\t    background: #eee;\r\n\t\t\t    border: 1px solid #ccc;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317.active {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class { \r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\twidth: 25%;\r\n\t\t\t\tpadding-right:10px;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-menu {  display:inline-block; }\r\n\r\n\t\t\t.child-class .wt-tabs-tb1317 i {\r\n\t\t\t\tfloat:left;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-single-nest-tab1317 {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\t\t\t.nested-type .wt-tabs-body.wt-body1317 {\r\n\t\t\t\tpadding-left:2px;\r\n\t\t\t\tpadding-top:5px;\r\n\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-body {\r\n\t\t\t\twidth: inherit;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t    margin-right:1px;\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tline-height:1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 img {\r\n\t\t\t\tdisplay:inline-block;\r\n\t\t\t\tmargin-top:5px;\r\n\t\t\t\tmargin-right:1px;\r\n\t\t\t  }\r\n\r\n\t\t\t.wt-tabs-tb1317.active i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.title_tag {\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tfloat:right;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-body.wt-body1317 {\r\n\t\t\t\twidth:inherit;\r\n\t\t\t    background-color:#fff;\r\n\t\t\t    border:1px solid #ccc;\r\n\t\t\t    padding:20px 20px 20px 20px;\r\n\t\t\t}\r\n\t\t\t.agwt-container {\r\n\t\t\t    line-height: 1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.tax-btn1317:hover { background:#fff; }\r\n\t\t\t.tax-btn1317.active { background:#fff; }\r\n\r\n\t\t\t.wt-single-tab1317 {\r\n\t\t\t    display: none;\r\n\t\t\t}\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;\r\n\t\t\t\tborder-radius:2px;\r\n\t\t\t}\r\n\r\n\t\t\t \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h1{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h2{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h3{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h4{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h5{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h6{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title p{ font-family:Poppins !important; } \r\n\t\t\r\n\t\t.agwt-container .wt-body .wt-single-tab h1,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h2,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h3,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h4,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h5,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h6,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab p, .agwt-container {\r\n\t\t\t\t\t\t\t\t\t    font-family:Poppins !important;\r\n\t\t\t\t\t\t\t\t\t    font-weight:normal !important;\r\n\t\t\t\t\t\t\t\t\t    font-style:normal !important;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t           .wt-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.tax-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t .wt-tabs-btn-container1317 {\r\n\t\t\t\t\t\t\t\t\t    left: 0%;\r\n\t\t\t\t\t\t\t\t\t    display: flex;\r\n\t\t\t\t\t\t\t\t\t    padding-top: 0px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\t\t\t\tmargin-bottom: -1px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-btn-container1317.active { border-bottom:none; }\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\tmargin: 0px 0px 0px 0px;\r\n\t\t\t\t\t\t\t}@media only screen and (max-width: 668px) {\r\n\t\t\t    .wt-tabs-btn-container1317 {\r\n\t\t\t        flex-flow:column;\r\n\t\t\t    }\r\n\t\t\t}<\/style>","protected":false},"excerpt":{"rendered":"<p>If there is security software, such as an antivirus program or a firewall, installed on the monitored machines, it may block Keyturion services or the installation process itself, preventing normal operation. There is no need to worry. The software is 100% safe and contains no hidden features. However, it is common for monitoring software of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/comments?post=1314"}],"version-history":[{"count":33,"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/pages\/1314\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/www.keyturion.com\/pt\/wp-json\/wp\/v2\/media?parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}