{"id":1314,"date":"2025-01-19T17:20:31","date_gmt":"2025-01-19T16:20:31","guid":{"rendered":"https:\/\/www.keyturion.com\/?page_id=1314"},"modified":"2025-06-29T23:07:16","modified_gmt":"2025-06-29T21:07:16","slug":"av-exlusion-manual","status":"publish","type":"page","link":"https:\/\/www.keyturion.com\/nl\/handleiding-av-exlusion\/","title":{"rendered":"Antivirus agent whitelisting handleiding"},"content":{"rendered":"<p style=\"font-size: 18px;\">Als er beveiligingssoftware, zoals een antivirusprogramma of een firewall, is ge\u00efnstalleerd op de gemonitorde machines, kan deze de Keyturion-diensten of het installatieproces zelf blokkeren, waardoor de normale werking wordt verhinderd.<br \/>\nU hoeft zich geen zorgen te maken. De software is 100% veilig en bevat geen verborgen functies. Het komt echter vaak voor dat dit soort bewakingssoftware door antivirusprogramma's wordt gemarkeerd als een potenti\u00eble bedreiging, wat kan resulteren in valse alarmen.<br \/>\nAlgemene regel en beste praktijk:<\/p>\n<p style=\"font-size: 18px;\"><strong>1)<\/strong> Selecteer tijdens de installatie de <strong>normaal<\/strong> installatiemodus (niet stealth modus, maar je kunt het programma later verbergen). Op de pagina waar je de doelmap voor Keyturion kiest, kopieer je het pad naar je klembord door simpelweg op de knop op die installatiepagina te klikken.<\/p>\n<p style=\"font-size: 18px;\"><img decoding=\"async\" style=\"width: 44%;\" src=\"https:\/\/KEYTURION.com\/av\/setupen.png\" alt=\"AV-uitsluitingen instellen\" \/><br \/>\n<strong>2)<\/strong> Plak dit pad in de uitsluitingsinstellingen van de realtimescanner of andere beveiligingsfuncties van je antivirusprogramma.<br \/>\n<strong>3)<\/strong> Ga door met de installatie van agents.<br \/>\nIn zeldzame gevallen moet je misschien ook het installatiebestand zelf uitsluiten of tijdelijk alle AV-bescherming uitschakelen voor een korte periode.<\/p>\n<h3>Bekijk de tabbladen hieronder voor gedetailleerde instructies over hoe je dit doet voor een aantal populaire antivirusprogramma's:<\/h3>\n   \r\n<div class=\"agwt-container\">\r\n    \r\n    <!-- Tabs Button -->\r\n    <div class=\"wt-tabs-btn-container1317 wt-body-style\">\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top  active\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13171', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">ESET<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13172', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">AVG<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13173', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">Bitdefender<\/div>\r\n                    <\/a>\r\n\r\n        \r\n    <\/div>\r\n    <!-- End Tabs Button -->\r\n\r\n\r\n        <!-- Tabs Body -->\r\n    <div class=\"wt-tabs-body wt-body1317\">\r\n\r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13171\"\r\n\t\t\t style=\"display:block;\" >\r\n<ol>\n<li>Open <strong>Setup<\/strong> en klik op <strong>Computerbescherming<\/strong><\/li>\n<li>Klik op het pictogram Instellingen naast <strong>Real-time bestandssysteembeveiliging<\/strong><\/li>\n<li>Klik op <strong>Uitsluitingen bewerken<\/strong> en plak hier pad<\/li>\n<\/ol>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten.png\" alt=\"Obraz\" \/><\/p>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten2.png\" alt=\"Obraz\" \/><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13172\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlname=avg-antivirus-scan-exclusions#idt_040\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nKlik hier om naar de instructies van de AVG-fabrikant te gaan.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13173\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/www.bitdefender.com\/consumer\/support\/answer\/13427\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nKlik hier om naar de instructies van de Bitdefender-fabrikant te gaan.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \r\n    <\/div>\r\n    <!-- End Tabs Body -->\r\n    <\/div>\r\n<style>\r\n     *,\r\n\t*::before,\r\n\t*::after {\r\n\t  box-sizing: border-box;\r\n\t}\r\n\r\n\t        .agwt-container { max-width:inherit; }\r\n\t\r\n\t\t\t.agwt-container .normal_content_section_title_1317{ max-width:100% !important;}\r\n\t\t\t.agwt-container a {box-shadow:none}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 {margin-bottom:15px}\r\n\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t    }\r\n\t\t\t.agwt-container a.wt-tabs-tb1317:hover {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t\t}\r\n\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h1 {font-size: 2em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h2 {font-size: 1.5em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h3 {font-size: 1.17em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h4 {font-size: 1em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h5 {font-size: 0.83em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h6 {font-size: 0.67em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title p  { color:#000;}\r\n\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t    float: left;\r\n\t\t\t    color:#000;\r\n\t\t\t    background: #eee;\r\n\t\t\t    border: 1px solid #ccc;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317.active {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class { \r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\twidth: 25%;\r\n\t\t\t\tpadding-right:10px;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-menu {  display:inline-block; }\r\n\r\n\t\t\t.child-class .wt-tabs-tb1317 i {\r\n\t\t\t\tfloat:left;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-single-nest-tab1317 {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\t\t\t.nested-type .wt-tabs-body.wt-body1317 {\r\n\t\t\t\tpadding-left:2px;\r\n\t\t\t\tpadding-top:5px;\r\n\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-body {\r\n\t\t\t\twidth: inherit;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t    margin-right:1px;\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tline-height:1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 img {\r\n\t\t\t\tdisplay:inline-block;\r\n\t\t\t\tmargin-top:5px;\r\n\t\t\t\tmargin-right:1px;\r\n\t\t\t  }\r\n\r\n\t\t\t.wt-tabs-tb1317.active i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.title_tag {\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tfloat:right;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-body.wt-body1317 {\r\n\t\t\t\twidth:inherit;\r\n\t\t\t    background-color:#fff;\r\n\t\t\t    border:1px solid #ccc;\r\n\t\t\t    padding:20px 20px 20px 20px;\r\n\t\t\t}\r\n\t\t\t.agwt-container {\r\n\t\t\t    line-height: 1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.tax-btn1317:hover { background:#fff; }\r\n\t\t\t.tax-btn1317.active { background:#fff; }\r\n\r\n\t\t\t.wt-single-tab1317 {\r\n\t\t\t    display: none;\r\n\t\t\t}\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;\r\n\t\t\t\tborder-radius:2px;\r\n\t\t\t}\r\n\r\n\t\t\t \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h1{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h2{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h3{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h4{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h5{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h6{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title p{ font-family:Poppins !important; } \r\n\t\t\r\n\t\t.agwt-container .wt-body .wt-single-tab h1,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h2,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h3,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h4,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h5,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h6,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab p, .agwt-container {\r\n\t\t\t\t\t\t\t\t\t    font-family:Poppins !important;\r\n\t\t\t\t\t\t\t\t\t    font-weight:normal !important;\r\n\t\t\t\t\t\t\t\t\t    font-style:normal !important;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t           .wt-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.tax-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t .wt-tabs-btn-container1317 {\r\n\t\t\t\t\t\t\t\t\t    left: 0%;\r\n\t\t\t\t\t\t\t\t\t    display: flex;\r\n\t\t\t\t\t\t\t\t\t    padding-top: 0px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\t\t\t\tmargin-bottom: -1px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-btn-container1317.active { border-bottom:none; }\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\tmargin: 0px 0px 0px 0px;\r\n\t\t\t\t\t\t\t}@media only screen and (max-width: 668px) {\r\n\t\t\t    .wt-tabs-btn-container1317 {\r\n\t\t\t        flex-flow:column;\r\n\t\t\t    }\r\n\t\t\t}<\/style>","protected":false},"excerpt":{"rendered":"<p>If there is security software, such as an antivirus program or a firewall, installed on the monitored machines, it may block Keyturion services or the installation process itself, preventing normal operation. There is no need to worry. The software is 100% safe and contains no hidden features. However, it is common for monitoring software of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/comments?post=1314"}],"version-history":[{"count":33,"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/pages\/1314\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/www.keyturion.com\/nl\/wp-json\/wp\/v2\/media?parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}