{"id":1314,"date":"2025-01-19T17:20:31","date_gmt":"2025-01-19T16:20:31","guid":{"rendered":"https:\/\/www.keyturion.com\/?page_id=1314"},"modified":"2025-06-29T23:07:16","modified_gmt":"2025-06-29T21:07:16","slug":"av-exlusion-manual","status":"publish","type":"page","link":"https:\/\/www.keyturion.com\/it\/manuale-av-exlusion\/","title":{"rendered":"Manuale di whitelisting degli agenti antivirus"},"content":{"rendered":"<p style=\"font-size: 18px;\">Se sulle macchine monitorate \u00e8 installato un software di sicurezza, come un programma antivirus o un firewall, questo potrebbe bloccare i servizi di Keyturion o lo stesso processo di installazione, impedendo il normale funzionamento.<br \/>\nNon c'\u00e8 da preoccuparsi. Il software \u00e8 100% sicuro e non contiene funzioni nascoste. Tuttavia, \u00e8 comune che un software di monitoraggio di questo tipo venga segnalato dai programmi antivirus come una potenziale minaccia, il che pu\u00f2 causare falsi allarmi.<br \/>\nRegola generale e buone pratiche:<\/p>\n<p style=\"font-size: 18px;\"><strong>1)<\/strong> Durante l'installazione, selezionare l'opzione <strong>normale<\/strong> (non in modalit\u00e0 stealth, anche se \u00e8 possibile nascondere il programma in un secondo momento). Nella pagina in cui si sceglie la cartella di destinazione di Keyturion, copiate il percorso negli appunti facendo semplicemente clic sul pulsante presente nella pagina di installazione.<\/p>\n<p style=\"font-size: 18px;\"><img decoding=\"async\" style=\"width: 44%;\" src=\"https:\/\/KEYTURION.com\/av\/setupen.png\" alt=\"Impostazione delle esclusioni AV\" \/><br \/>\n<strong>2)<\/strong> Incollate questo percorso nelle impostazioni di esclusione della scansione in tempo reale del vostro programma antivirus o di altre funzioni di sicurezza.<br \/>\n<strong>3)<\/strong> Continuare l'installazione dell'agente.<br \/>\nIn casi rari, potrebbe essere necessario escludere il file di installazione stesso o disabilitare temporaneamente tutta la protezione AV per un breve periodo di tempo.<\/p>\n<h3>Nelle schede sottostanti sono riportate istruzioni dettagliate su come eseguire questa operazione per alcuni programmi antivirus popolari:<\/h3>\n   \r\n<div class=\"agwt-container\">\r\n    \r\n    <!-- Tabs Button -->\r\n    <div class=\"wt-tabs-btn-container1317 wt-body-style\">\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top  active\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13171', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">ESET<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13172', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">AVG<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13173', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">Bitdefender<\/div>\r\n                    <\/a>\r\n\r\n        \r\n    <\/div>\r\n    <!-- End Tabs Button -->\r\n\r\n\r\n        <!-- Tabs Body -->\r\n    <div class=\"wt-tabs-body wt-body1317\">\r\n\r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13171\"\r\n\t\t\t style=\"display:block;\" >\r\n<ol>\n<li>Aperto <strong>Impostazione<\/strong> e fare clic su <strong>Protezione del computer<\/strong><\/li>\n<li>Fare clic sull'icona Impostazioni accanto a <strong>Protezione del file system in tempo reale<\/strong><\/li>\n<li>Cliccare <strong>Modifica delle esclusioni<\/strong> e incollare qui il percorso<\/li>\n<\/ol>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten.png\" alt=\"Obraz\" \/><\/p>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten2.png\" alt=\"Obraz\" \/><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13172\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlname=avg-antivirus-scan-exclusions#idt_040\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nFare clic qui per accedere alle istruzioni del produttore di AVG.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13173\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/www.bitdefender.com\/consumer\/support\/answer\/13427\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nFare clic qui per accedere alle istruzioni del produttore di Bitdefender.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \r\n    <\/div>\r\n    <!-- End Tabs Body -->\r\n    <\/div>\r\n<style>\r\n     *,\r\n\t*::before,\r\n\t*::after {\r\n\t  box-sizing: border-box;\r\n\t}\r\n\r\n\t        .agwt-container { max-width:inherit; }\r\n\t\r\n\t\t\t.agwt-container .normal_content_section_title_1317{ max-width:100% !important;}\r\n\t\t\t.agwt-container a {box-shadow:none}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 {margin-bottom:15px}\r\n\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t    }\r\n\t\t\t.agwt-container a.wt-tabs-tb1317:hover {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t\t}\r\n\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h1 {font-size: 2em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h2 {font-size: 1.5em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h3 {font-size: 1.17em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h4 {font-size: 1em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h5 {font-size: 0.83em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h6 {font-size: 0.67em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title p  { color:#000;}\r\n\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t    float: left;\r\n\t\t\t    color:#000;\r\n\t\t\t    background: #eee;\r\n\t\t\t    border: 1px solid #ccc;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317.active {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class { \r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\twidth: 25%;\r\n\t\t\t\tpadding-right:10px;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-menu {  display:inline-block; }\r\n\r\n\t\t\t.child-class .wt-tabs-tb1317 i {\r\n\t\t\t\tfloat:left;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-single-nest-tab1317 {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\t\t\t.nested-type .wt-tabs-body.wt-body1317 {\r\n\t\t\t\tpadding-left:2px;\r\n\t\t\t\tpadding-top:5px;\r\n\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-body {\r\n\t\t\t\twidth: inherit;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t    margin-right:1px;\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tline-height:1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 img {\r\n\t\t\t\tdisplay:inline-block;\r\n\t\t\t\tmargin-top:5px;\r\n\t\t\t\tmargin-right:1px;\r\n\t\t\t  }\r\n\r\n\t\t\t.wt-tabs-tb1317.active i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.title_tag {\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tfloat:right;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-body.wt-body1317 {\r\n\t\t\t\twidth:inherit;\r\n\t\t\t    background-color:#fff;\r\n\t\t\t    border:1px solid #ccc;\r\n\t\t\t    padding:20px 20px 20px 20px;\r\n\t\t\t}\r\n\t\t\t.agwt-container {\r\n\t\t\t    line-height: 1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.tax-btn1317:hover { background:#fff; }\r\n\t\t\t.tax-btn1317.active { background:#fff; }\r\n\r\n\t\t\t.wt-single-tab1317 {\r\n\t\t\t    display: none;\r\n\t\t\t}\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;\r\n\t\t\t\tborder-radius:2px;\r\n\t\t\t}\r\n\r\n\t\t\t \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h1{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h2{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h3{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h4{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h5{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h6{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title p{ font-family:Poppins !important; } \r\n\t\t\r\n\t\t.agwt-container .wt-body .wt-single-tab h1,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h2,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h3,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h4,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h5,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h6,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab p, .agwt-container {\r\n\t\t\t\t\t\t\t\t\t    font-family:Poppins !important;\r\n\t\t\t\t\t\t\t\t\t    font-weight:normal !important;\r\n\t\t\t\t\t\t\t\t\t    font-style:normal !important;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t           .wt-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.tax-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t .wt-tabs-btn-container1317 {\r\n\t\t\t\t\t\t\t\t\t    left: 0%;\r\n\t\t\t\t\t\t\t\t\t    display: flex;\r\n\t\t\t\t\t\t\t\t\t    padding-top: 0px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\t\t\t\tmargin-bottom: -1px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-btn-container1317.active { border-bottom:none; }\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\tmargin: 0px 0px 0px 0px;\r\n\t\t\t\t\t\t\t}@media only screen and (max-width: 668px) {\r\n\t\t\t    .wt-tabs-btn-container1317 {\r\n\t\t\t        flex-flow:column;\r\n\t\t\t    }\r\n\t\t\t}<\/style>","protected":false},"excerpt":{"rendered":"<p>If there is security software, such as an antivirus program or a firewall, installed on the monitored machines, it may block Keyturion services or the installation process itself, preventing normal operation. There is no need to worry. The software is 100% safe and contains no hidden features. However, it is common for monitoring software of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/comments?post=1314"}],"version-history":[{"count":33,"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/pages\/1314\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/www.keyturion.com\/it\/wp-json\/wp\/v2\/media?parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}