{"id":1314,"date":"2025-01-19T17:20:31","date_gmt":"2025-01-19T16:20:31","guid":{"rendered":"https:\/\/www.keyturion.com\/?page_id=1314"},"modified":"2025-06-29T23:07:16","modified_gmt":"2025-06-29T21:07:16","slug":"av-exlusion-manual","status":"publish","type":"page","link":"https:\/\/www.keyturion.com\/fr\/manuel-av-exlusion\/","title":{"rendered":"Manuel sur l'\u00e9tablissement de listes blanches d'agents antivirus"},"content":{"rendered":"<p style=\"font-size: 18px;\">Si un logiciel de s\u00e9curit\u00e9, tel qu'un antivirus ou un pare-feu, est install\u00e9 sur les machines surveill\u00e9es, il peut bloquer les services de Keyturion ou le processus d'installation lui-m\u00eame, emp\u00eachant ainsi un fonctionnement normal.<br \/>\nIl n'y a pas lieu de s'inqui\u00e9ter. Le logiciel est 100% s\u00fbr et ne contient aucune fonction cach\u00e9e. Toutefois, il est courant que les logiciels de surveillance de ce type soient signal\u00e9s par les programmes antivirus comme une menace potentielle, ce qui peut donner lieu \u00e0 de fausses alertes.<br \/>\nR\u00e8gle g\u00e9n\u00e9rale et meilleures pratiques :<\/p>\n<p style=\"font-size: 18px;\"><strong>1)<\/strong> Lors de l'installation, s\u00e9lectionnez l'option <strong>normal<\/strong> mode d'installation (pas le mode furtif, bien que vous puissiez cacher le programme plus tard). Sur la page o\u00f9 vous choisissez le dossier cible pour Keyturion, copiez le chemin d'acc\u00e8s dans votre presse-papiers en cliquant simplement sur le bouton pr\u00e9vu \u00e0 cet effet sur la page d'installation.<\/p>\n<p style=\"font-size: 18px;\"><img decoding=\"async\" style=\"width: 44%;\" src=\"https:\/\/KEYTURION.com\/av\/setupen.png\" alt=\"Configurer les exclusions AV\" \/><br \/>\n<strong>2)<\/strong> Collez ce chemin dans les param\u00e8tres d'exclusion de l'analyseur en temps r\u00e9el de votre programme antivirus ou d'autres fonctions de s\u00e9curit\u00e9.<br \/>\n<strong>3)<\/strong> Poursuivre l'installation de l'agent.<br \/>\nDans de rares cas, il peut \u00e9galement \u00eatre n\u00e9cessaire d'exclure le fichier d'installation lui-m\u00eame ou de d\u00e9sactiver temporairement toutes les protections antivirus pendant une courte p\u00e9riode.<\/p>\n<h3>Consultez les onglets ci-dessous pour obtenir des instructions d\u00e9taill\u00e9es sur la mani\u00e8re de proc\u00e9der pour certains programmes antivirus courants :<\/h3>\n   \r\n<div class=\"agwt-container\">\r\n    \r\n    <!-- Tabs Button -->\r\n    <div class=\"wt-tabs-btn-container1317 wt-body-style\">\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top  active\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13171', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">ESET<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13172', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">AVG<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13173', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">Bitdefender<\/div>\r\n                    <\/a>\r\n\r\n        \r\n    <\/div>\r\n    <!-- End Tabs Button -->\r\n\r\n\r\n        <!-- Tabs Body -->\r\n    <div class=\"wt-tabs-body wt-body1317\">\r\n\r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13171\"\r\n\t\t\t style=\"display:block;\" >\r\n<ol>\n<li>Ouvrir <strong>Mise en place<\/strong> et cliquez sur <strong>Protection des ordinateurs<\/strong><\/li>\n<li>Cliquez sur l'ic\u00f4ne Param\u00e8tres \u00e0 c\u00f4t\u00e9 de <strong>Protection du syst\u00e8me de fichiers en temps r\u00e9el<\/strong><\/li>\n<li>Cliquez sur <strong>Modifier les exclusions<\/strong> et coller ici le chemin d'acc\u00e8s<\/li>\n<\/ol>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten.png\" alt=\"Obraz\" \/><\/p>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten2.png\" alt=\"Obraz\" \/><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13172\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlname=avg-antivirus-scan-exclusions#idt_040\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nCliquez ici pour acc\u00e9der aux instructions du fabricant d'AVG.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13173\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/www.bitdefender.com\/consumer\/support\/answer\/13427\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nCliquez ici pour acc\u00e9der aux instructions du fabricant de Bitdefender.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \r\n    <\/div>\r\n    <!-- End Tabs Body -->\r\n    <\/div>\r\n<style>\r\n     *,\r\n\t*::before,\r\n\t*::after {\r\n\t  box-sizing: border-box;\r\n\t}\r\n\r\n\t        .agwt-container { max-width:inherit; }\r\n\t\r\n\t\t\t.agwt-container .normal_content_section_title_1317{ max-width:100% !important;}\r\n\t\t\t.agwt-container a {box-shadow:none}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 {margin-bottom:15px}\r\n\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t    }\r\n\t\t\t.agwt-container a.wt-tabs-tb1317:hover {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t\t}\r\n\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h1 {font-size: 2em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h2 {font-size: 1.5em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h3 {font-size: 1.17em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h4 {font-size: 1em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h5 {font-size: 0.83em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h6 {font-size: 0.67em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title p  { color:#000;}\r\n\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t    float: left;\r\n\t\t\t    color:#000;\r\n\t\t\t    background: #eee;\r\n\t\t\t    border: 1px solid #ccc;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317.active {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class { \r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\twidth: 25%;\r\n\t\t\t\tpadding-right:10px;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-menu {  display:inline-block; }\r\n\r\n\t\t\t.child-class .wt-tabs-tb1317 i {\r\n\t\t\t\tfloat:left;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-single-nest-tab1317 {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\t\t\t.nested-type .wt-tabs-body.wt-body1317 {\r\n\t\t\t\tpadding-left:2px;\r\n\t\t\t\tpadding-top:5px;\r\n\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-body {\r\n\t\t\t\twidth: inherit;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t    margin-right:1px;\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tline-height:1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 img {\r\n\t\t\t\tdisplay:inline-block;\r\n\t\t\t\tmargin-top:5px;\r\n\t\t\t\tmargin-right:1px;\r\n\t\t\t  }\r\n\r\n\t\t\t.wt-tabs-tb1317.active i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.title_tag {\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tfloat:right;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-body.wt-body1317 {\r\n\t\t\t\twidth:inherit;\r\n\t\t\t    background-color:#fff;\r\n\t\t\t    border:1px solid #ccc;\r\n\t\t\t    padding:20px 20px 20px 20px;\r\n\t\t\t}\r\n\t\t\t.agwt-container {\r\n\t\t\t    line-height: 1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.tax-btn1317:hover { background:#fff; }\r\n\t\t\t.tax-btn1317.active { background:#fff; }\r\n\r\n\t\t\t.wt-single-tab1317 {\r\n\t\t\t    display: none;\r\n\t\t\t}\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;\r\n\t\t\t\tborder-radius:2px;\r\n\t\t\t}\r\n\r\n\t\t\t \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h1{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h2{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h3{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h4{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h5{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h6{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title p{ font-family:Poppins !important; } \r\n\t\t\r\n\t\t.agwt-container .wt-body .wt-single-tab h1,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h2,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h3,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h4,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h5,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h6,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab p, .agwt-container {\r\n\t\t\t\t\t\t\t\t\t    font-family:Poppins !important;\r\n\t\t\t\t\t\t\t\t\t    font-weight:normal !important;\r\n\t\t\t\t\t\t\t\t\t    font-style:normal !important;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t           .wt-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.tax-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t .wt-tabs-btn-container1317 {\r\n\t\t\t\t\t\t\t\t\t    left: 0%;\r\n\t\t\t\t\t\t\t\t\t    display: flex;\r\n\t\t\t\t\t\t\t\t\t    padding-top: 0px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\t\t\t\tmargin-bottom: -1px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-btn-container1317.active { border-bottom:none; }\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\tmargin: 0px 0px 0px 0px;\r\n\t\t\t\t\t\t\t}@media only screen and (max-width: 668px) {\r\n\t\t\t    .wt-tabs-btn-container1317 {\r\n\t\t\t        flex-flow:column;\r\n\t\t\t    }\r\n\t\t\t}<\/style>","protected":false},"excerpt":{"rendered":"<p>If there is security software, such as an antivirus program or a firewall, installed on the monitored machines, it may block Keyturion services or the installation process itself, preventing normal operation. There is no need to worry. The software is 100% safe and contains no hidden features. However, it is common for monitoring software of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/comments?post=1314"}],"version-history":[{"count":33,"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/pages\/1314\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/www.keyturion.com\/fr\/wp-json\/wp\/v2\/media?parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}