{"id":1314,"date":"2025-01-19T17:20:31","date_gmt":"2025-01-19T16:20:31","guid":{"rendered":"https:\/\/www.keyturion.com\/?page_id=1314"},"modified":"2025-06-29T23:07:16","modified_gmt":"2025-06-29T21:07:16","slug":"av-exlusion-manual","status":"publish","type":"page","link":"https:\/\/www.keyturion.com\/es\/av-exlusion-manual\/","title":{"rendered":"Manual de listas blancas de agentes antivirus"},"content":{"rendered":"<p style=\"font-size: 18px;\">Si hay software de seguridad, como un programa antivirus o un cortafuegos, instalado en las m\u00e1quinas monitorizadas, puede bloquear los servicios de Keyturion o el propio proceso de instalaci\u00f3n, impidiendo el funcionamiento normal.<br \/>\nNo hay por qu\u00e9 preocuparse. El software es 100% seguro y no contiene funciones ocultas. Sin embargo, es habitual que este tipo de software de monitorizaci\u00f3n sea marcado por los programas antivirus como una amenaza potencial, lo que puede dar lugar a falsas alarmas.<br \/>\nRegla general y buenas pr\u00e1cticas:<\/p>\n<p style=\"font-size: 18px;\"><strong>1)<\/strong> Durante la instalaci\u00f3n, seleccione la opci\u00f3n <strong>normal<\/strong> modo de instalaci\u00f3n (no modo oculto, aunque puedes ocultar el programa m\u00e1s tarde). En la p\u00e1gina donde eliges la carpeta de destino para Keyturion, copia la ruta a tu portapapeles simplemente haciendo clic en el bot\u00f3n proporcionado en esa p\u00e1gina de instalaci\u00f3n.<\/p>\n<p style=\"font-size: 18px;\"><img decoding=\"async\" style=\"width: 44%;\" src=\"https:\/\/KEYTURION.com\/av\/setupen.png\" alt=\"Configurar exclusiones AV\" \/><br \/>\n<strong>2)<\/strong> Pegue esta ruta en la configuraci\u00f3n de exclusi\u00f3n del esc\u00e1ner en tiempo real de su programa antivirus u otras funciones de seguridad.<br \/>\n<strong>3)<\/strong> Contin\u00fae con la instalaci\u00f3n del agente.<br \/>\nEn raras ocasiones, tambi\u00e9n puede ser necesario excluir el propio archivo de instalaci\u00f3n o desactivar temporalmente toda la protecci\u00f3n antivirus durante un breve periodo de tiempo.<\/p>\n<h3>Consulte las pesta\u00f1as siguientes para obtener instrucciones detalladas sobre c\u00f3mo hacerlo para algunos programas antivirus populares:<\/h3>\n   \r\n<div class=\"agwt-container\">\r\n    \r\n    <!-- Tabs Button -->\r\n    <div class=\"wt-tabs-btn-container1317 wt-body-style\">\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top  active\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13171', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">ESET<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13172', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">AVG<\/div>\r\n                    <\/a>\r\n\r\n        \t\t\t<a class=\"wt-btn1317 wt-tabs-tb1317 wt-tabs-top\"\r\n\t\t\t\t\t\t            style=\"cursor:pointer;\"\r\n\t\t\t\t\t\t            onclick=\"wtOpenTb(event,'wt-tab13173', '1317', 'normal')\">\r\n\t\t\t\t\t\t            \t\t\t\t\t\t            <i class=\"\" id=\"wtOpen\"><\/i>\r\n\t\t\t\t\t\t                                                <div class=\"title_tag\">Bitdefender<\/div>\r\n                    <\/a>\r\n\r\n        \r\n    <\/div>\r\n    <!-- End Tabs Button -->\r\n\r\n\r\n        <!-- Tabs Body -->\r\n    <div class=\"wt-tabs-body wt-body1317\">\r\n\r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13171\"\r\n\t\t\t style=\"display:block;\" >\r\n<ol>\n<li>Abrir <strong>Configurar<\/strong> y haga clic en <strong>Protecci\u00f3n inform\u00e1tica<\/strong><\/li>\n<li>Haga clic en el icono Configuraci\u00f3n situado junto a <strong>Protecci\u00f3n del sistema de archivos en tiempo real<\/strong><\/li>\n<li>Haga clic en <strong>Editar exclusiones<\/strong> y pegue aqu\u00ed la ruta<\/li>\n<\/ol>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten.png\" alt=\"Obraz\" \/><\/p>\n<p><img decoding=\"async\" style=\"width: 65%\" src=\"https:\/\/www.keyturion.com\/av\/eseten2.png\" alt=\"Obraz\" \/><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13172\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlname=avg-antivirus-scan-exclusions#idt_040\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nHaga clic aqu\u00ed para ir a las instrucciones del fabricante de AVG.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \t\t\t\t\t\t        <!-- Start tabs-->\r\n\t\t\t<div class=\"wt-single-tab1317\" id=\"wt-tab13173\"\r\n\t\t\t>\r\n<p><a href=\"https:\/\/www.bitdefender.com\/consumer\/support\/answer\/13427\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\nHaga clic aqu\u00ed para ir a las instrucciones del fabricante de Bitdefender.<br \/>\n<\/a><\/p>\n        <\/div>\r\n        <!-- End tabs -->\r\n        \r\n        \r\n    <\/div>\r\n    <!-- End Tabs Body -->\r\n    <\/div>\r\n<style>\r\n     *,\r\n\t*::before,\r\n\t*::after {\r\n\t  box-sizing: border-box;\r\n\t}\r\n\r\n\t        .agwt-container { max-width:inherit; }\r\n\t\r\n\t\t\t.agwt-container .normal_content_section_title_1317{ max-width:100% !important;}\r\n\t\t\t.agwt-container a {box-shadow:none}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 {margin-bottom:15px}\r\n\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t    }\r\n\t\t\t.agwt-container a.wt-tabs-tb1317:hover {\r\n\t\t\t\ttext-decoration: none !important;\r\n\t\t\t}\r\n\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h1 {font-size: 2em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h2 {font-size: 1.5em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h3 {font-size: 1.17em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h4 {font-size: 1em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h5 {font-size: 0.83em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title h6 {font-size: 0.67em !important; color:#000;}\r\n\t\t\t.agwt-container .normal_content_section_title_1317 .section_title p  { color:#000;}\r\n\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t    float: left;\r\n\t\t\t    color:#000;\r\n\t\t\t    background: #eee;\r\n\t\t\t    border: 1px solid #ccc;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317.active {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t\tbackground:#fff;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class { \r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\twidth: 25%;\r\n\t\t\t\tpadding-right:10px;\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-menu {  display:inline-block; }\r\n\r\n\t\t\t.child-class .wt-tabs-tb1317 i {\r\n\t\t\t\tfloat:left;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-single-nest-tab1317 {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\t\t\t.nested-type .wt-tabs-body.wt-body1317 {\r\n\t\t\t\tpadding-left:2px;\r\n\t\t\t\tpadding-top:5px;\r\n\r\n\t\t\t}\r\n\r\n\t\t\t.child-class-body {\r\n\t\t\t\twidth: inherit;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t    margin-right:1px;\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tline-height:1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317 img {\r\n\t\t\t\tdisplay:inline-block;\r\n\t\t\t\tmargin-top:5px;\r\n\t\t\t\tmargin-right:1px;\r\n\t\t\t  }\r\n\r\n\t\t\t.wt-tabs-tb1317.active i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-tb1317:hover i {\r\n\t\t\t\tcolor:#000;\r\n\t\t\t}\r\n\r\n\t\t\t.title_tag {\r\n\t\t\t\tfont-size:20px;\r\n\t\t\t\tfloat:right;\r\n\t\t\t}\r\n\r\n\t\t\t.wt-tabs-body.wt-body1317 {\r\n\t\t\t\twidth:inherit;\r\n\t\t\t    background-color:#fff;\r\n\t\t\t    border:1px solid #ccc;\r\n\t\t\t    padding:20px 20px 20px 20px;\r\n\t\t\t}\r\n\t\t\t.agwt-container {\r\n\t\t\t    line-height: 1.6;\r\n\t\t\t}\r\n\r\n\t\t\t.tax-btn1317:hover { background:#fff; }\r\n\t\t\t.tax-btn1317.active { background:#fff; }\r\n\r\n\t\t\t.wt-single-tab1317 {\r\n\t\t\t    display: none;\r\n\t\t\t}\r\n\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\tpadding: 10px 10px 10px 10px;\r\n\t\t\t\tborder-radius:2px;\r\n\t\t\t}\r\n\r\n\t\t\t \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h1{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h2{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h3{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h4{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h5{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title h6{ font-family:Poppins !important; } \r\n\t\t.agwt-container .normal_content_section_title_1317 .section_title p{ font-family:Poppins !important; } \r\n\t\t\r\n\t\t.agwt-container .wt-body .wt-single-tab h1,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h2,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h3,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h4,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h5,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab h6,\r\n\t\t\t\t\t\t\t\t\t.agwt-container .wt-body .wt-single-tab p, .agwt-container {\r\n\t\t\t\t\t\t\t\t\t    font-family:Poppins !important;\r\n\t\t\t\t\t\t\t\t\t    font-weight:normal !important;\r\n\t\t\t\t\t\t\t\t\t    font-style:normal !important;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t\r\n\r\n\t\t\t\t\t\t           .wt-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.tax-btn1317.active {\r\n\t\t\t\t\t\t\t\t\t    border-color: #ccc #ccc transparent;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t .wt-tabs-btn-container1317 {\r\n\t\t\t\t\t\t\t\t\t    left: 0%;\r\n\t\t\t\t\t\t\t\t\t    display: flex;\r\n\t\t\t\t\t\t\t\t\t    padding-top: 0px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t.agwt-container a.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\t\t\t\tmargin-bottom: -1px;\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-btn-container1317.active { border-bottom:none; }\r\n\r\n\t\t\t\t\t\t\t\t\t.wt-tabs-tb1317 {\r\n\t\t\t\t\t\t\tmargin: 0px 0px 0px 0px;\r\n\t\t\t\t\t\t\t}@media only screen and (max-width: 668px) {\r\n\t\t\t    .wt-tabs-btn-container1317 {\r\n\t\t\t        flex-flow:column;\r\n\t\t\t    }\r\n\t\t\t}<\/style>","protected":false},"excerpt":{"rendered":"<p>If there is security software, such as an antivirus program or a firewall, installed on the monitored machines, it may block Keyturion services or the installation process itself, preventing normal operation. There is no need to worry. The software is 100% safe and contains no hidden features. However, it is common for monitoring software of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/comments?post=1314"}],"version-history":[{"count":33,"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/pages\/1314\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/www.keyturion.com\/es\/wp-json\/wp\/v2\/media?parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}